Fenton (636) 600-1801 | O'Fallon (636) 294-9005 | Union (636) 583-5627 | Cuba (573) 885-0283 | Mountain View (417) 934.2048 | Independence (816) 886-0622

Call Center Representative

Submit Your Resume
* Required
*
*
*

(Accepted formats: .doc, .docx, .rtf, .pdf, .txt, .zip)
 
Current month ye@r (4 digits) day *
Location: St. Charles/Warren County Region
Department: Customer Service - St. Charles, MO
Listing Date: 2019-09-03
Position: Call Center Representative (click here for more info)
Job ID: Call Center Representative
Job Type: Full-Time
Education Level: High School or equivalent
Experience Level: Entry Level
 
Overview
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational