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Location: St. Louis/Jefferson County Region
Department: Administration - Kirkwood
Listing Date: 2020-01-15
Position: Account Manager (click here to apply)
Job ID: Account Manager
Job Type: Full-Time
Education Level: High School or equivalent
Experience Level: Experienced (Non-Manager)
 
Overview

We are seeking a detail oriented Account Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. IF YOU ARE GLUED TO SOCIAL MEDIA THIS JOB IS NOT FOR YOU.

Responsibilities:

  • Handle customer inquiries and provide quotes
  • Data entry into software
  • Utilize Microsoft Work/Excel and Outlook to perform necessary duties
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to read blueprints or be willing to learn to
  • Technical background a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills